Sample Deliverable
Adoption Metrics & Reporting
Usage and proficiency tracking that shows where help is needed.
Adoption is measured, not assumed. A weekly view shows who is using the new workflows and who needs a follow-up session.
Sample: weekly adoption view
Illustrative values only, to show the layout. Your dashboard would use your own usage data.
| Group | Metric | Status | Follow-up |
|---|---|---|---|
| Group A | Template use | On target | None |
| Group B | PowerPlan use | Below target | Targeted refresher |
| Group C | In-basket closure | Below target | Workflow review with lead |
What the report answers
- Who is using the new workflows, and who is not yet?
- Where are providers working around the design?
- Which group needs a follow-up session, and on what topic?
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