Sample Deliverable
Workflow Optimization Guides
Post-go-live recommendations based on observed use and provider feedback.
Each finding ties an observed workflow problem to a specific recommended change, an owner and a way to confirm it worked.
Sample: optimization findings
Illustrative examples of the format. Each real finding comes from observed use and provider feedback.
| Observed | Recommendation | Owner | How we confirm |
|---|---|---|---|
| Providers add the same 3 orders by hand after every admission | Add them to the admission PowerPlan | Build team | Hand-entered count drops after change |
| Notes are long because results are copied in manually | Add auto-populated results to the note template | Build team | Note length and time to sign |
| Several providers skip the handoff view | Short refresher plus a tip sheet | Training | Handoff view usage |
| Frequent alerts are overridden without reading | Review the alert for relevance and tune it | Clinical lead and build team | Override rate for that alert |
How a finding moves
- Observe the workflow and collect provider feedback.
- Rank by how many providers it affects and how much time it costs.
- Assign an owner and a change.
- Check the same measure after the change.
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